1. APPLICATIONS OF THE GENERAL TERMS AND CONDITIONS
The present general terms and conditions of sale (hereinafter "GTC") apply to all services provided by any person (hereinafter "you" or "Client") to the company TBT MAGIC srl or with the service providers Maxime Croise and Gaëtan Delatour. You declare that you have read and accepted the GTC as well as the rights and obligations arising therefrom before signing the contract. The signing of the contract therefore constitutes acceptance of the current GTC.
All our services and offers are exclusively governed by these General Terms and Conditions (GTC). We oppose any general or specific conditions that are contrary to or derogatory from these conditions. A Client's failure to comply with their obligations under these GTC may result in the termination of a contract, without prejudice to any damages that the Company may seek. The Company reserves the right to adapt or modify these GTC at any time..
2. PRE-CONTRACTUAL INFORMATION
Prior to the conclusion of the contract, these General Terms and Conditions are communicated to the Client, who acknowledges having received them. The following information is provided to the Client in a clear and comprehensible manner::
- The essential characteristics of the service;
- The price of the service or the method of calculating the price and, where applicable, all additional transport, rental and other potential charges;
- The date or deadline by which the service provider commits to perform the service, regardless of its price, and any other contractual conditions;
- The information relating to the identity of the Company (postal, telephone, electronic contact details and its activities);
- The duration of the contract, when it is concluded for a fixed term.
- The service provider must also communicate to the Client, or make available to them, the following information:
- Status and legal form, contact details allowing for quick communication and direct contact with him; where applicable, the registration number in the trade and companies register or with the BCE;
- The value of the tax to which the service provider is subject, as well as their VAT number
3. QUOTATION AND CONTRACT
3.1. The provision of services always requires the establishment of a prior quote. The sale will only be considered final after the validation of the quote (and consequently the T&Cs) prepared by the service provider and sent to the Client..
3.2. The service date will only be confirmed once the quote is approved and signed.
3.3. A deposit of 50% of the total amount is required upon confirmation of the service.
3.4. At the end of the service, a final invoice is issued. This is payable in full upon receipt, in accordance with these General Terms and Conditions of Sale..
4. PRICE
4.1. The prices are firm and final. Unless expressly stated otherwise in the sale conditions, the prices for the services provided are those listed in the quote..
4.2. The price offer is made based on the information provided by the Client. In the event of any modification to the desired service, the Company is authorised to increase the price by an amount corresponding to the change incurred/desired. .
4.3. They are expressed in legal currency and all taxes included or, where applicable, followed by the mention "VAT included" or "ex VAT".
4.4. Any increase in VAT or any new tax that may be imposed between the time of the order and the provision of services will be the responsibility of the Client.
4.5. Additional costs may be added to these prices (as indicated in the quote): travel expenses, catering costs, accommodation fees, …
5. ADDITIONAL CHARGES
Elements not covered by the offers of the Provider or the Company (Sabam, specific insurances, public space occupation permits, etc.) are not necessarily included in the quote. The Client must inform themselves and settle these additional elements with the relevant organisation..
The Provider or the Company shall not be held liable for any damage related to the incorrect information provided by the Client.
Furthermore, certain events require specific technical conditions (appropriate sound system, sufficient lighting, secure stage, etc.). If these conditions are not met by the Client or the organiser, the service may be cancelled or adjusted without the liability of the Provider or the Company being engaged..
6. RIGHTS AND OBLIGATIONS OF SERVICE PROVIDERS
6.1. The Provider commits to doing everything possible to offer its clients a high quality of services.
6.2. The Service Provider is entitled to have the ordered services carried out by any collaborator or subcontractor of their choice, under their common law responsibility.
6.3. The Provider reserves the right to refuse to fulfil an order from a Client who has not fully or partially settled a previous service or with whom a payment dispute is ongoing. .
6.4. The Service Provider shall keep confidential all elements and personal information relating to the Client, to which it may have had access for the execution of the project and which have not been used within it.
6.5. The Provider agrees to entertain the maximum number of guests during a magic performance. However, they cannot be held responsible if :
- A spectator refuses to interact with him.
- The number of guests is too high to ensure personalised interaction with each one within the allotted time.
- A guest is not present at the time the service is provided.
- The environment or technical conditions do not allow for the service to be provided under good conditions (lack of lighting, significant noise disturbances, insufficient space, etc.).
6.6. The Company will assume artistic responsibility for the performance and, in its capacity as employer, will ensure the remuneration, including social and tax charges, of the artists.
7. CLIENT COMMITMENTS AND RESPONSIBILITIES
7.1. Make every effort to prevent anyone from approaching the equipment belonging to the Provider, in order to avoid injury, theft, or damage. Any damage or theft of equipment may be charged to the Client if no culprit has been identified. Consequently, the Provider or the Company cannot be held responsible if an individual is injured while touching/handling equipment belonging to the Provider..
7.2. The Client acknowledges that any accident caused by equipment belonging to the Provider or not shall not hold the Provider or the Company liable.
7.3. Settle the amounts due to the Company in accordance with Article 9 of these T&Cs
7.4. Meet the technical requirements and conditions of the Provider for the proper execution of magic performances.
8. PAYMENT TERMS
8.1. For B2B clients (businesses), the amount due on the invoice will be payable in full after the service has been provided. After this period, without the obligation to send a reminder, in accordance with Directive 2000/35/EC of the European Parliament and Council of 29 June 2000, a penalty of up to ten point five percent (10.5%) of the total invoice amount may be applied. A fixed recovery fee of forty (40) euros will also be payable..
8.2. For B2C Clients (individuals), unless otherwise specified by the special conditions, payment of the price is made in full on the day of the service. .
8.3. Any reminder sent to the Client who has not settled the integrity of their invoice may be charged twelve euros fifty (12.50€) per letter sent, without prejudice to any potential bailiff fees which will also be charged to the client.
8.4. Any complaint regarding an invoice must be submitted no later than eight (8) calendar days after its receipt, by email sent to the following address contact@thebelgiantouch.com. Failure to comply with these deadlines and formalities will result in the Client no longer being able to contest the said invoice.
9. PAYMENT METHOD
Invoices are payable in cash or at any other due date they specify, to the credit of the Company's account (IBAN: BE61 0020 0073 3417).
10. FORCE MAJEURE
The service is deemed void as soon as the conditions are not met to enable its provision, as was foreseen in cases of force majeure such as: natural disaster, fire, storm, terrorist attacks, flooding, epidemic, supply difficulties, malfunction or interruption of national or international communication channels affecting the service(s) due to their unpredictable and irresistible nature. In this case, the service and any deposits or advance payments are valid in the form of a credit note, within a limit of three hundred and sixty-five (365) days, subject to the availability of the Provider.
11. WITHDRAWAL AND CANCELLATION OF CONTRACT BY THE CLIENT
11.1. The contract is firm and definitive. In the event of cancellation or postponement of the services by the Client, the Company will retain the entirety of any deposits or advance payments. The Parties will make their best efforts to find a replacement date and, in the event of an agreement, any deposits or advance payments received will be applied to the postponed service. This postponement may in no case exceed three hundred and sixty-five (365) days. The latter must, in all cases, be subject to a new quote..
11.2. After the 14-day withdrawal period, in the event of cancellation of the service by the Client, for any reason other than force majeure, an amount corresponding to 50% of the invoice total will be due to the Service Provider, as damages, in compensation for the loss suffered..
11.3. In the event of a cancellation 15 days before the date of the service, the total amount (100%) of the invoice will be payable to the Provider as damages, in compensation for the loss incurred..
12. WITHDRAWAL AND CANCELLATION OF CONTRACT DUE TO THE SERVICE PROVIDER
En cas d’impossibilité (médicale ou personnelle) d’assurer la prestation telle que décrite dans le devis, la Société sera tenue de restituer le montant des éventuelles cautions ou acomptes sans aucun dédommagement ni pénalité.
13. PROPRIÉTÉ INTELLECTUELLE
13.1. Tous les documents, produits, photographies, logos, plans, etc. remis au Client demeurent la propriété exclusive de la Société, seul titulaire des droits de propriété intellectuelle sur ces documents.
13.2. Toute reproduction partielle ou complète de ces logos, marques, photos et modèles, quel que soit le support, à des fins commerciales, associatives ou bénévoles, est interdite sans le consentement du Prestataire ou de la Société.
13.3. Les Clients s'engagent à ne faire aucun usage de ces documents, susceptible de porter atteinte aux droits de propriété industrielle ou intellectuelle de la Société ou du Prestataire et s'engagent à ne les divulguer à aucun tiers, sauf accord préalable de la Société.
14. PRINCIPES DE CESSION
Le droit moral d’une création du Prestataire lui restera perpétuellement attaché. Toutes les créations du Prestataire ou de la Société sont soumises à des droits d’auteur. Ainsi, aucune copie, réédition, modification ou interprétation d’une œuvre du Prestataire ou de la Société ne pourra être faite sans accord consenti préalable écrit du Prestataire ou de la Société. Aussi, une idée proposée par le Client ne constitue pas, en soi, une création.
15. DROIT DE PUBLICITÉ
Le Prestataire ainsi que la Société se réservent le droit (sauf limitations imposées par écrit par le Client) de présenter, exposer et mentionner (dans un usage strictement professionnel) les créations réalisées pour le Client sur tous ses supports de communication (supports papiers, sites internet, portfolio, sites de partage, réseaux sociaux…) et lors de démarchages de prospection commerciale.
16. JURIDICTION COMPÉTENTE ET LOI APPLICABLE
Les présentes CGV sont soumises à l’application du droit belge. Tous les litiges auxquels les opérations de vente conclues en application des présentes CGV pourraient donner lieu, concernant tant leur validité, leur interprétation, leur exécution, leur résiliation, leurs conséquences et leurs suites et qui n'auraient pas pu être résolus à l'amiable entre la Société et le Client, seront soumis aux Tribunaux compétents de l'arrondissement de Bruxelles seront compétents.